Twigs Florist is committed to respecting and protecting the privacy of our clients. Please review our policy statement for detailed information.
Collecting Your Information - Our site uses an order and registration form so that you can request information, products and services. However, you can visit our site at any time without identifying yourself or providing any personal information.
Our order form asks for contact information about you (email address, mailing address, telephone number). This is used to fulfill your order and to get in touch with you when necessary. The financial information you provide (credit card number and expiration, billing address, etc.) is used to bill you for products and services. We use SSL (secure socket layer) and PGP technology to protect the security of your credit card information.
Using Your Information - We do not sell or rent the information you provide us to third parties.
If you have any hesitation about placing an order with us online, we invite you to make your purchase by phone by calling 1-401-398-8833. Our designers are available and will be happy to customize your order.
Removing Your Information - You may request to have your name and email address removed from our mailing list at any time by emailing us at firstname.lastname@example.org. Your name and email address will be removed immediately. However, if you place an order after removing your email address from our mailing list, you will still receive an email confirmation of your order.
Protecting Your Credit Information - Twigs Florist uses a sophisticated secure encryption server on which to store all of your personal and financial information. This information is maintained in our company and is not available to anyone outside our company. In addition, we have strong internal security measures in place to prevent the loss, alteration or misuse of your information once it is in our records.
We do recommend that you keep your password in a safe place and that you remember to sign off your account when you have completed your order.
This website uses Google Analytics to help analyze how users use the site. The cookies used to collect standard information are used in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity thereby allowing us to create the best experience possible.
Google Analytics collects information anonymously. Google will not associate your IP address with any other data held by Google. Neither this site nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website. Google Analytics reports website trends without identifying individual visitors.
187 Main Street
East Greenwich, RI 02818
By Phone: 1-401-398-8833
Twigs Florist is committed to building lasting relationships with our customers and to providing the best customer experience possible. We are constantly reviewing and updating our product and services offerings in order to respond to the needs of our customers. We are always happy to hear from you and invite you to email us or to call at 1-401-398-8833.
Linked Sites - If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
A local delivery fee of $10 - $15 will be added to each order, for each address. For deliveries outside of our local delivery area, this fee is increased. US orders must be received before 11 am in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following business day. We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. Delivery of orders to rural route addresses or cemeteries cannot be guaranteed. Please call us at 401-398-8833 and one of our designers will be happy to assist you.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single flower arrangements, such as an all rose bouquet or orchids, we will make every attempt to match the flower type, but may substitute with another color.